Case studies Show all disciplines Animation B2B Marketing Brand clarification Branding Campaign support Customer experience Event campaign Internal comms Marketing communication Messaging Naming Packaging design Product collateral Product launch User experience User interface design User research User testing UX UX design Website redesign Show all clients Virgin Media Virgin Media quick start guides Client: Virgin Media Disciplines: Customer experience Delivering a clarity and reducing confusion during the self install journey. Our thoughts Avoid the short cuts The cumulative effect of incremental change is much more significant than most people give ... Rick HarrisonDecember 4 Killer Feature Killer Feature is a post dedicated to the small, sometimes subtle interactions that unknowingly make our days easier and may even bring a sm... Rick HarrisonApril 5 Drive success by prioritising your internal audience How seriously do you take internal communications? Do you think about them the same way that you think about your ex... Rick HarrisonSeptember 30
