We improve the interactions between organisations and their audiences.

A selection of our work

Case studies

Cyber Security Escape Room

Client: Thales
Disciplines: Event campaign

Driving awareness with an innovative event presence.


Our thoughts

Quick start guide process

At Make it Clear, we follow a four stage process for all of our work - Definition, Solution, Implementation,...

Why we should be conducting remote focus groups

A focus group invites a small number of people to discuss a particular concept, product or service in the fo...

Mental models — customer education, expectation, & experience

Experiences are created when the ‘mental model’ of your customers (how they believe something works and the ‘system model...